Refill your prescription
Fill new prescriptions, or refill current prescriptions, with ease! Primrose Pharmacy makes it a convenient way to refill your prescriptions, and a quick form for new prescriptions, we’ve made it easier for you to manage your health.
Choose the Best Refill Option for You
Has your doctor included refills on your prescription? Check the label. If the label shows a number next to the “refills” section, that’s how many times you can get more of your medicine without going back to see your doctor.
There are several ways to refill your prescription:
- In person. Go to the pharmacy where you originally filled your prescription, request a refill, and either wait for it or come back to pick it later.
- By phone. Use the pharmacy’s phone number listed on your medicine label to call in your refill. Most large pharmacies or chain stores have automated menus that you can use anytime, day or night (though of course you’ll have to wait for store hours to pick up your refill). The voice prompts will lead you through the process. At smaller pharmacies, you might speak to the pharmacist or pharmacy technician directly. You also can download smartphone apps that let you refill your prescription without making a phone call.
- Online. If your pharmacy lets you reorder a prescription online, you may still have to go to the store to pick it up.
- By mail. People who take medicine regularly (such as every day to manage a health condition) can sometimes refill prescriptions by mail. This option is convenient because you can often get your medicine in batches (say, a 3-month supply of allergy pills) if your doctor gives you a prescription for that amount. Ask your doctor about this option. If you want to use the mail-order option, plan ahead because it may take up to 2 weeks to get your medicine.
If your prescriptions are covered by health insurance, be sure to tell the pharmacy if your insurance has changed since you last filled your prescription. If you’re not sure about the cost of your medicine or the co-pay, ask so you don’t get an unexpected surprise. Some health insurance programs have specific instructions on how and where you can fill your prescriptions.
Use the Label
No matter how you choose to refill a prescription, it will be easier if you have all your prescription information handy. Most of what you need is printed on the label.
The prescription label is usually wrapped around the medicine bottle. In some cases — especially with medicines like eye drops and skin creams — it may be stuck on the outer box instead. Check the box when you first get your prescription so you don’t throw it out by mistake.
What if you know your prescription is refillable but you threw the bottle or carton away? You can call or go in person to the pharmacy where you got the prescription filled and ask them to look it up in their database. They may ask for ID or want to see your prescription card before giving you a refill, so make sure you bring your cards with you, just in case.